Practice News

17th Jun

Proof of Covid Vaccinations for Travel

We received the following from Maragaret O'Brien Head of General Medical Services

17th Jun

SMS Consent

We will sending an SMS text message to all our patients to ask for patient consent to communicate via text messaging. If you are happy please reply Yes, if you do not wish to receive SMS text reminders please reply No. We will use the system to remind patients of appointments they have. You will receive the text on Wednesday 17th June around 1.30 pm from 07860035299.

8th Jun

New Phone System

We are upgrading our current phones to a new VSOP digitial system. All calls will be recorded and there will be a queue system. We are migrating to the system on Tuesday 22nd of June at 12pm . The phone lines will be down for approximately 1 - 4 hours while we move across. At 12 pm on the 22nd if you cannot get through to us on the normal line please phone  mobiles 07546251993 or 07546251996. These mobiles are only to be used while the main phone line is down.

 

Also on Thursday 17th June the practice will be closed from 1pm for a pratice based learning day.

14th May

Results

Results can be given out by receptionists either by calling in person or telephoning between 2.00 - 5.00pm 

Positive Pregnancy Test - Self-Refer for Antenatal Care

As soon as you have a positive pregnancy test, you can now refer yourself directly for maternity care at the Hospital within the South Eastern HSC Trust.

https://setrust.hscni.net/wp-content/uploads/2020/06/self_referral_to_midwife_form_NEW_220716.pdf

You will be asked to complete the self referral form and email it to the relevant address.

Self Management

See our range of self management tips..

Self Management

Vaccinations

Flu and pneumococcal injections are currently available. Please contact reception if you think you are eligible. Please click on these links for further information

Flu vaccination

http://www.nhs.uk/conditions/vaccinations/pages/flu-influenza-vaccine.aspx

Pneumococcal vaccination.

 http://www.nhs.uk/conditions/vaccinations/pages/pneumococcal-vaccination.aspx

Self referral to podiatry and physiotherapy

You may now self-refer to physiotherapy and podiatry. Click on the links below;

Podiatry

Please note the completed form has to be posted to Ards Community Hospital or Bangor Community Hospital as advised; http://www.setrust.hscni.net/services/2279.htm

Physiotherapy

This link to the physiotherapy trust site below accepts electronic submission; http://www.setrust.hscni.net/services/physioform.htm

Alternatively a form may be collected from reception and posted. 

Cancer screening programmes in NI

Click on the link below to read more about the NI Cancer Screening Programmes.

http://www.cancerscreening.hscni.net/index.htm

 

Remember to update your details

Remember to update your details. Have you recently moved house or changed mobile number? Please let us know. 

Medical Cards

Although your medical card will have a particular Doctor`s name, you will be registered with Donaghadee Practice and you can see any Doctor working in the Practice 

Combined Oral Contraceptive Pill

If you are on the combined oral contraceptive pill you need an annual pill check. If this is due then please fill in this form Combined Contraceptive Pill Check and bring it with you to your pill check appointment. If you have answered YES to any questions please make a GP appointment. Otherwise make an appointment with the treatment room.

 

14th May

Private Fee's

There has been an update on our private fee's see here.private fee's

14th May

Repeat Prescriptions Ordering from 1st February 2018

Important change: Repeat Prescription requests will no longer be taken via telephone

 

What are repeat prescriptions?

A repeat prescription allows you to get your regular medication without having to see your doctor each time.

 

What is changing?

Patients will no longer be able to order repeat medication via telephone from 1st February 2018. Instead you will need to order your repeat prescription by one of the following ways:

  • Online ordering – please contact the practice to register for this service
  • Dropping your repeat prescription request off at the GP practice
  • Posting your repeat prescription request to your GP practice
  • Faxing your repeat prescription request to 02891883090

 

Why is this changing?

This decision has been made to improve patient safety. The Medical Protection Society have advised that practices use alternative methods for receiving prescription requests because there is a much greater chance of errors in prescribing when requests are received via the telephone.

We appreciate that patients who use the telephone service may find this change difficult initially, but we believe the change is important for patient safety.

We are keen to encourage and support patients to use the online service therefore please contact the practice if you need any assistance.

Your GP practice requires 48 hours to issue a repeat prescription, so please remember to order your repeat prescriptions in plenty of time.

We thank you for your support with this change.

14th May

Chronic Pain : Please look at our chronic pain information

hronic Pain


 

Medication Requests 

For the ordering of Repeat Medications over the phone, PLEASE PHONE AFTER 11 A.M MONDAY TO FRIDAY. This will free up the phone lines in the morning for patients requiring Emergency appointments. 


Spring Social Prescribing

Spring social prescribing helps people aged 18+ to address; social, emotional and practical needs, by connecting them to sources of comfort within their community to improve their health and wellbeing. 

https://www.springsp.org/


Missed Appointments

At our Practice, approximately 100 consultations per month are being wasted because patients fail to show up.

Cancelling appointments would free doctors, nurses and other professionals to see people who need care and attention.

We urge our patients to "play their part" to help the Practice cope with rising demand.

If you cannot make it to your appointment or no longer need a consultation, please let your GP practice know as soon as possible.

Every appointment at a GP practice is precious, especially at a time when GP services are struggling to cope with rising patient demand, staff shortages and inadequate budgets. In view of this significant problem, as a Practice we have decided to introduce a practice policy which may result in  removal of patients from our Practice list should they fail to attend appointments repeatedly.

14th May

Welcome to Donaghadee Health Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Asthma review

We are currently reviewing our Asthma patients to ensure everyone has the best possible control of their asthma. There will be invite letters going out to those patients who have been identified as requiring review. We urge all patients who receive a letter inviting them to a clinic in April or May, to accept this offer of a telephone consultation.

We will soon be moving all reliever inhalers from repeat prescriptions for our asthma patients. Patients can still request their reliever inhaler as an acute prescription. This will allow us to quickly identify those patients who need their asthma reviewed by our practice nurse. As a guide, only 3 or less reliever inhalers should be required per year if your asthma is well controlled with your preventer medication.

 

Multi Disciplinary Team workers:

Mental Health senior practitioner Michelle Teggart and Social workers Alistair Mackenzie and Nicola Craig have joined the practice. 

This is the Department of Health’s main plan to transform community based healthcare and will involve a change in approach. There will be more emphasis on prevention of disease, population based healthcare, a focus on mental health and better links with the community and voluntary sector. This change means that on many occasions you may be better speaking to one of the MDT staff rather than a GP. First contact Physios that formerly worked in orthopaedic clinics are a good example of this.

Person-centred support and guidance are provided for the following :

  • Isolation/lonliness
  • Carer Support
  • Relationships
  • Domestic violence
  • Parenting
  • Behavioural issues 
  • Anxiety / Low mood / Stress
  • Finances / Benefits
  • Housing Issues
  • Alcohol / Drug misuse
  • Bereavement 
  • Signposting / Referrals 
  • Weight loss
  • Community based groups and organisations. 

 

MDT project team

First Contact Dietician 

Clinics now running on Thursday mornings. Please speak to reception for more information.

First Contact Physiotherapy

If you have a soft tissue, muscle or joint problem, ask at reception for an appointment with the first contact physiotherapists, Janet Eves or Leanne Holmes