Proof of Covid Vaccinations for Travel
We received the following from Maragaret O'Brien Head of General Medical Services
We are aware that practices are being approached by patients for letters confirming their COVID-19 vaccination status.
The Department of Health have advised that Citizens in NI are able to undertake international travel from Monday 24th May, availing of the traffic light system announced by the Executive.
A UK / DA format for certification letters, to enable proof of vaccination (incorporating agreed necessary security standards) has been agreed in the last couple of days. The Department of Health is working on a solution to enable proof of vaccination to the agreed standard. It is estimated that the Covid (status) Verification Service, or ‘CVS’ for NI will take approximately 6 weeks to establish, given the necessary infrastructure to be developed, allowing citizens to request certification, securely linking to their personal data. It is also anticipated that a paper based option will be available in the first instance, from a specialist printing service. Further details will be provided. It should be noted that neither GPs, other HSC organisations, nor the VMS team are able to issue letters to the agreed standard for travel purposes.
We will sending an SMS text message to all our patients to ask for patient consent to communicate via text messaging. If you are happy please reply Yes, if you do not wish to receive SMS text reminders please reply No. We will use the system to remind patients of appointments they have. You will receive the text on Wednesday 17th June around 1.30 pm from 07860035299.
New Phone System
We are upgrading our current phones to a new VSOP digitial system. All calls will be recorded and there will be a queue system. We are migrating to the system on Tuesday 22nd of June at 12pm . The phone lines will be down for approximately 1 - 4 hours while we move across. At 12 pm on the 22nd if you cannot get through to us on the normal line please phone mobiles 07546251993 or 07546251996. These mobiles are only to be used while the main phone line is down.
Also on Thursday 17th June the practice will be closed from 1pm for a pratice based learning day.
Results can be given out by receptionists either by calling in person or telephoning between 2.00 - 5.00pm
Positive Pregnancy Test - Self-Refer for Antenatal Care
As soon as you have a positive pregnancy test, you can now refer yourself directly for maternity care at the Hospital within the South Eastern HSC Trust.
You will be asked to complete the self referral form and email it to the relevant address.
Upon receipt, midwives will arrange the first booking appointment for you, and also notify your GP of your pregnancy.
If you have any queries regarding this form or if you have not received an appointment by the 12th week of your pregnancy please phone the hospital on the numbers provided.
If you have any queries during your pregnancy, you can ring our advice line and speak to a midwife. Maternity Advice line 028 90 413864
Monday to Friday 8:00 am - 6:00 pm
Saturday to Sunday 9:00 am - 2.00 pm
See our range of self management tips..
Flu and pneumococcal injections are currently available. Please contact reception if you think you are eligible. Please click on these links for further information
Self referral to podiatry and physiotherapy
You may now self-refer to physiotherapy and podiatry. Click on the links below;
Please note the completed form has to be posted to Ards Community Hospital or Bangor Community Hospital as advised; http://www.setrust.hscni.net/services/2279.htm
This link to the physiotherapy trust site below accepts electronic submission; http://www.setrust.hscni.net/services/physioform.htm
Alternatively a form may be collected from reception and posted.
Cancer screening programmes in NI
Click on the link below to read more about the NI Cancer Screening Programmes.
Remember to update your details
Remember to update your details. Have you recently moved house or changed mobile number? Please let us know.
Although your medical card will have a particular Doctor`s name, you will be registered with Donaghadee Practice and you can see any Doctor working in the Practice
Combined Oral Contraceptive Pill
If you are on the combined oral contraceptive pill you need an annual pill check. If this is due then please fill in this form Combined Contraceptive Pill Check and bring it with you to your pill check appointment. If you have answered YES to any questions please make a GP appointment. Otherwise make an appointment with the treatment room.
There has been an update on our private fee's see here.private fee's
Repeat Prescriptions Ordering from 1st February 2018
Important change: Repeat Prescription requests will no longer be taken via telephone
What are repeat prescriptions?
A repeat prescription allows you to get your regular medication without having to see your doctor each time.
What is changing?
Patients will no longer be able to order repeat medication via telephone from 1st February 2018. Instead you will need to order your repeat prescription by one of the following ways:
- Online ordering – please contact the practice to register for this service
- Dropping your repeat prescription request off at the GP practice
- Posting your repeat prescription request to your GP practice
- Faxing your repeat prescription request to 02891883090
Why is this changing?
This decision has been made to improve patient safety. The Medical Protection Society have advised that practices use alternative methods for receiving prescription requests because there is a much greater chance of errors in prescribing when requests are received via the telephone.
We appreciate that patients who use the telephone service may find this change difficult initially, but we believe the change is important for patient safety.
We are keen to encourage and support patients to use the online service therefore please contact the practice if you need any assistance.
Your GP practice requires 48 hours to issue a repeat prescription, so please remember to order your repeat prescriptions in plenty of time.
We thank you for your support with this change.
Chronic Pain : Please look at our chronic pain information
For the ordering of Repeat Medications over the phone, PLEASE PHONE AFTER 11 A.M MONDAY TO FRIDAY. This will free up the phone lines in the morning for patients requiring Emergency appointments.
Spring Social Prescribing
Spring social prescribing helps people aged 18+ to address; social, emotional and practical needs, by connecting them to sources of comfort within their community to improve their health and wellbeing.
At our Practice, approximately 100 consultations per month are being wasted because patients fail to show up.
Cancelling appointments would free doctors, nurses and other professionals to see people who need care and attention.
We urge our patients to "play their part" to help the Practice cope with rising demand.
If you cannot make it to your appointment or no longer need a consultation, please let your GP practice know as soon as possible.
Every appointment at a GP practice is precious, especially at a time when GP services are struggling to cope with rising patient demand, staff shortages and inadequate budgets. In view of this significant problem, as a Practice we have decided to introduce a practice policy which may result in removal of patients from our Practice list should they fail to attend appointments repeatedly.
Welcome to Donaghadee Health Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We are currently reviewing our Asthma patients to ensure everyone has the best possible control of their asthma. There will be invite letters going out to those patients who have been identified as requiring review. We urge all patients who receive a letter inviting them to a clinic in April or May, to accept this offer of a telephone consultation.
We will soon be moving all reliever inhalers from repeat prescriptions for our asthma patients. Patients can still request their reliever inhaler as an acute prescription. This will allow us to quickly identify those patients who need their asthma reviewed by our practice nurse. As a guide, only 3 or less reliever inhalers should be required per year if your asthma is well controlled with your preventer medication.
Multi Disciplinary Team workers:
Mental Health senior practitioner Michelle Teggart and Social workers Alistair Mackenzie and Nicola Craig have joined the practice.
This is the Department of Health’s main plan to transform community based healthcare and will involve a change in approach. There will be more emphasis on prevention of disease, population based healthcare, a focus on mental health and better links with the community and voluntary sector. This change means that on many occasions you may be better speaking to one of the MDT staff rather than a GP. First contact Physios that formerly worked in orthopaedic clinics are a good example of this.
Person-centred support and guidance are provided for the following :
- Carer Support
- Domestic violence
- Behavioural issues
- Anxiety / Low mood / Stress
- Finances / Benefits
- Housing Issues
- Alcohol / Drug misuse
- Signposting / Referrals
- Weight loss
- Community based groups and organisations.
First Contact Dietician
Clinics now running on Thursday mornings. Please speak to reception for more information.
First Contact Physiotherapy
If you have a soft tissue, muscle or joint problem, ask at reception for an appointment with the first contact physiotherapists, Janet Eves or Leanne Holmes