Urgent or Emergency Appointments
If you feel that your condition requires an emergency appointment, please ring the surgery as early as possible. An emergency appointment with an appropriate healthcare professional will be given to discuss one condition only. Depending on demand, waiting times do vary but there may be a significant waiting time.
We have a number of appointments set aside every day for patients who feel they have an urgent problem and need seen that day. To ensure these are appropriately allocated, you may be asked to provide brief information about why you are requiring an urgent appointment.
We do use an appointment system so patients who arrive at the surgery without an appointment will probably have to wait until those patients who have pre-booked an appointment have been seen.
This system which can offer urgent appointments to those patients in need, will not work if patients insist on using these urgent appointments when they only need a routine appointment.
Please be prepared for the GP to advise you during an urgent appointment if they consider that it was not clinically necessary for you to attend.